“A Happy Home”
We were pleased to receive our Investor in People SILVER award in July 2012. Staley House had previously achieved the standard awarded in July 2011 and has made significant progress in achieving Silver so soon afterwards.
The assessor made several observations that highlighted the home’s commitment to quality:-
“all staff interviewed were pleased to be on the team at Staley House and standards of service and care to residents appeared excellent”
“Residents seemed thoroughly at ease talking to all levels of staff, from owners to carers”
“the quality of food being served was of a high standard and overall it appeared to be a happy home”
“as with any quality residential home, Staley House are extremely proactive in learning and development…they exceed minimum standards”
“the strategy covers all areas of internal and external training, including maintaining standards of the Gold Standards Framework- End of Life Care, medication, and dementia are all on programme, which is over and above mandatory training courses”
This prestigious award recognizes achievements in training, staff development and overall focus on staff. The management team are to be congratulated for their efforts!